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Indicator Lights
SCSI Switch Settings
Adaptec SCSI Controllers
| Indicator
Lights on the Operator Panel
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When the scanner is first turned on, all
indicator lights on the Operator Panel will light up. Within the first
few seconds, the “Technician” light (top) and the “Paper” light
will turn off. This indicates that the scanner has passed its voltage
test and is now testing the cameras and normalizing itself to the White
Background Plate. If no errors occur, the “Wait” light (middle) will
turn off, leaving only the “Ready” light (bottom) on. Note:
This process may take longer if the scanner finds an error.
Blinking Indicator Lights (Errors)
The “Technician” light will blink “x” number of times to
indicate what type of error is found. After the “Technician” light
blinks, the “Wait” light will blink “x” number of times to
indicate which camera is returning an error. Note:
The scanner will halt on the first camera that returns an error.
Camera “A” will be the camera nearest the Operator Panel.
Error 30: Unable
to Adjust Camera (?) Up
Indicator Lights:
“Technician” light
blinks (1) time, then “Wait” light blinks to indicate which camera
is returning the error.
Fix:
The scanner failed to
normalize this camera with the White Background Plate. This is usually
caused by dirt, dust or streaks on the glass or the White Background
Plate. If the scanner’s lamp is not turning on or is going bad, the
cameras may not have enough light see the White Background Plate.
| 1. |
Open the door on the
front of the scanner by pulling toward you on the top where the
ruler is. The door will swing down. |
| 2. |
Remove the Guide Plate
by pulling out on the two handles located at both ends. |
| 3. |
Once the Guide Plate
has been removed, verify that the lamp is on and use glass cleaner
on a soft cloth to clean the glass. Important: Do not spray
anything directly on the scanner and do not attempt to clean the
backside of the glass. |
| 4. |
Make sure the glass is
free of scratches and streaks. Streaks can cause imperfections in
the scanned images. Once the glass is clean, use the cloth to
clean the White Background Plate located on the backside of the
Guide Plate. The White Background Plate is a reference for the
scanner. The whiter it is the better. If this plate is discolored
in any way and can’t be cleaned, it should be replaced. |
| 5. |
Replace the Guide
Plate. Make sure the guide feet on both ends are seated in the
notches on the silver brackets. |
| 6. |
Close the door and turn
the scanner on to retest the cameras. |
Error
32: Unable to Stitch Camera (? and ?)
Indicator Lights:
Usually the “Technician” light will
blink (2) times and then the “Wait” light will indicate which
cameras are returning the error. Note: This error may also be displayed
with just the “Technician” light blinking, the “Wait” light off,
and the “Ready” light on. This type of error is also associated with
SCSI problems. Verify the SCSI switch settings to be sure they are set
correctly (see “SCSI Switch Settings” below).
Fix:
The scanner failed to recognize the
Stitching Wire directly behind the glass plate. The Stitching Wire tells
the scanner where one camera ends and the next camera starts. Dirt, dust
or scratches on the glass or the White Background Plate usually cause
this error. A broken or frayed Stitch Wire will also cause an Error 32.
Follow the same procedures as described above for Error 30, but pay
close attention to the Stitch Wire itself and the area near the Stitch
Wires on the glass and White Background Plate.
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| SCSI
Switch Settings
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The SCSI switches (1-8) give the device
an ID on the SCSI Controller’s Bus. A computer may have multiple SCSI
Controllers but cannot have two devices with the same ID on any one
controller. Our Scanners default address is SCSI ID #2. The Adaptec SCSI
Controller Card defaults to SCSI ID #7. All other devices on this
Controller’s Bus must be assigned a unique ID. Some SCSI devices have
a fixed ID setting and can’t be changed. Below is a table for changing
the Scanner’s SCSI ID.
| SCSI
ID |
Switch
> |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
| 0 |
= |
ON |
ON |
ON |
ON |
OFF |
OFF |
OFF |
OFF |
| 1 |
= |
OFF |
ON |
ON |
ON |
OFF |
OFF |
OFF |
OFF |
| 2 |
= |
ON |
OFF |
ON |
ON |
OFF |
OFF |
OFF |
OFF |
| 3 |
= |
OFF |
OFF |
ON |
ON |
OFF |
OFF |
OFF |
OFF |
| 4 |
= |
ON |
ON |
OFF |
ON |
OFF |
OFF |
OFF |
OFF |
| 5 |
= |
OFF |
ON |
OFF |
ON |
OFF |
OFF |
OFF |
OFF |
| 6 |
= |
ON |
OFF |
OFF |
ON |
OFF |
OFF |
OFF |
OFF |
| 7 |
= |
OFF |
OFF |
OFF |
ON |
OFF |
OFF |
OFF |
OFF |
Note: Switch #4
is the scanner’s internal terminator. This should only be turned OFF
if you are using an external terminator or if you have an additional
device plugged into the scanner.
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| Adaptec
SCSI Controllers
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Currently our scanners are being shipped
with the Adaptec 2930CU (PCI) SCSI Controller. This controller has an
onboard BIOS much like your computer’s motherboard. When the computer
is turned on, the SCSI controller’s BIOS loads immediately after your
motherboard’s BIOS. When the SCSI controller’s BIOS loads, it sends
interrogation strings to the SCSI bus to determine which devices may be
used as a bootable hard disk. These strings can put the scanner and/or
controller in an unrecognizable state. If you are having problems with
the scanner or this controller working properly within Windows, follow
the instructions below to disable the SCSI controller’s BIOS:
| 1. |
When your computer is
turned on, the motherboard’s BIOS will load and immediately
after you will see the SCSI controller’s initialization message
“Adaptec AHA-2930CU SCSI BIOS” “<<< Press
<Ctrl><A> for SCSI Select Utility!” |
| 2. |
Hold down the
“Ctrl” key and press the “A” key. This will take you into
the SCSI controller’s BIOS. |
| 3. |
On the first screen,
highlight “Configure/View Host Adapter Settings” and press the
“Enter” key. |
| 4. |
On the second screen,
press the “F6” key (Reset to Host Adapter Defaults), select
“Yes” and press the “Enter” key to ensure that everything
is set to default. |
| 5. |
Under the section
“Additional Options”, select “Advanced Configuration
Options” and press the “Enter” key. |
| 6. |
Under the section
“Advanced Configuration Options”, disable all three options.
(Highlight the setting and press the “Enter” key, select
“Disable” and press the “Enter” key again.) |
| 7. |
Under the section
“Options Listed Below Have NO EFFECT if the BIOS is Disabled”,
disable all options except for “Display <Ctrl><A>
Message During BIOS Initialization”. (Highlight the setting and
press the “Enter” key, select “Disable” and press the
“Enter” key again.) |
| 8. |
Once you have all of
these settings disabled, press the “Esc” key to exit this
screen. Press “Esc” again and select “Yes” to save the
changes you just made. |
| 9. |
Press the “Esc” key
again and select “Yes” to Exit Utility. |
| 10. |
Before restarting the
system, turn the scanner off and then on. Let the scanner fully
boot-up until only the “Ready” light is on. Now restart your
computer. |
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